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A highly resourceful, multifaceted and innovative professional with over 7 years’ experience in various fast-paced environments Considerable amount of knowledge and skills relating to Customer Service, Sales and Administrative procedures. Experienced in defining and analyzing customer experience to resolve issues accurately and quickly. High level of computer knowledge and proven competency in multitasking enables optimal performance in a challenging environment. A confident and effective communicator (oral and written) who receives excellent customer feedback. I am a quick learner with an approachable demeanour and effective listening skills and I absorb new ideas easily. I have a proven ability to excel under pressure and disciplined to work proactively in a complex and busy office environment. I enjoy new challenges and I have a flair for multi-tasking.