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I have completed a two year Associate Degree in Business and have also completed my Bachelor of Science Degree in Hospitality and Tourism Management at the University of Technology, Jamaica. As my resume indicates, I possess over 3 years of progressive experience in the Customer Service field. My professional history includes positions as a Supervisor and Acting Team Manager, my responsibilities included but not limited to coordinating team motivation activities, supervising a team of 22 employees as well as coaching and development. Moreover, while my on the job experience has afforded me a well-rounded skill set, I have enclosed a copy of my resume for your perusal that shows the important skills I will bring to the position, including: • Customer Service • Computing Skills which includes Microsoft Office, Social Media