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I am a graduate of the University of the West Indies, Mona where I attained my Degree in Management studies, with a major in Accounting. I have worked in the service industry for over eleven years, where I have developed my knowledge and skills in sales, accounting, BPO facilities maintenance, business administration, customer relationship and project management. In my current position as Assistant Regional Manager, I am required to have very good organization and time management skills, keen attention to details and a high level of client service management. My greatest achievement is being able to deliver to clients the required service standards which improved the overall efficiency of our business operations. In my previous position as a Senior Claims Examiner, I was a part of a team that consistently achieved monthly production quality ranging from 90-100%. I am known by my employers as a hardworking individual with impeccable attention to details, very good analytical and communication skills. My colleagues appreciated my reliability and how determined I was at completing any given task on time. I am very passionate about the service industry, which is why working within your organization presents the perfect opportunity for me to apply and leverage the service theories and practices that I have learnt to sustain your daily operations, and develop new and lasting relationships. I greatly anticipate being a part of your selection process. You will find attached, a copy of my resume for your perusal.