JOB DESCRIPTION

Available Positions

1

Approximate Salary

$70,000-90,000 (JMD)

Address

Kingston

City

Kingston 10

Parish

Kingston

Country

Jamaica

Education Level

Associates

Experience Level

2-3 Years of Experience

Skills Required

Customer Service

Job Posted Date

2019-06-13

Job expiry Date

2019-07-13

Dental Office Concierge Person

Office Hours: 8am-5pm Monday through Friday

Most important attributes:
- Personality to light up a room
- Ability to make every customer feel they are #1
- Gregarious and fun to be around
- Articulate with excellent communications skills

Position Description
    •    Greet every patient with a smile
    •    Meet with Doctor and staff every morning to review patients and consults expected for the day
    •    Answer the telephone using the established protocol
    •    Book current patient’s appointments
    •    Book new patients who either walk in or call on the phone
    •    Process patient payments at the counter, over the telephone or when they come in through the banks
    •    Check the office e-mail daily and respond promptly to inquiries
    •    Run the daily financial report and balance payments to receipts
    •    Prepare bank deposits
    •    Open and distribute mail daily
    •    Support process necessary to complete Health insurance, credit card, mortgage and statutory payments
    •    Make outbound telemarketing calls
    •    Support marketing communications and Social Media efforts

$70,000-$90,000 - Salary is based up on experience.