Supervisor (general)

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Company Detail

E-JAM FLL

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Job Description

Job Title: Supervisor (general)

Available Positions: 5

Approximate Salary: $ (others)

Address: Doha

City: Doha

State/Province: Qatar

Country: Qatar

Education Level: Associates

Experience Level: 3-4 Years Experience

Skills Required: Food and Beverage Service

Job Posted Date: 2021-08-17

Job expiry Date: 2021-09-16

Full Time

Job Details

By working closely with the restaurant manager to assist in service operations, this position is to ensure that the waiting staff are prepared to provide first class service.
The Restaurant Supervisor will train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints to maximize profits and provide guest satisfaction.


Duration of Contract - three years (renewable by mutual agreement)

21 Days holiday and paid sick leave as per Qatar Labor Law

Medical insurance included

Accommodation provided for duration of contract. Shared staff house with shared communal facilities


Requirements
    •    Supervisory experience in a full-service restaurant
    •    Hands-on experience with cash register and ordering information system
    •    Basic math skills
    •    The ability to work in a fast-paced environment.
    •    The ability to stand for extended periods.
    •    Strong management skills.
    •    Excellent organizational skills.
    •    Effective communication skills.
    •    Exceptional customer service skills.

Responsibilities
    •    Assist the Restaurant manager in training and supervising front of house staff members.
    •    Supervise the floor during meal service and ensure that all service standards are met
    •    Ensure that all checklists, requisitions and proper opening and closing duties are completed for each shift
    •    Communicate effectively both verbally and in writing, to provide clear direction to the staff
    •    Observe performance and encourage improvement where necessary
    •    Organize and make sure staff are present for pre-shift and department meetings
    •    Communicate with the staff on pertinent information such as menu changes, equipment issues, reservations and guests special needs
    •    Communicate with all guests with a clear and kind tone and make every effort to resolve and conflict to ensure the guests highest satisfaction
    •    Communicate and move throughout the restaurant and kitchen areas to visually monitor and take actions to ensure food quality and service standards be met
    •    Give guidance when needed.


As the first Jamaican restaurant in Qatar, the concept is to offer authentic, high quality Jamaican food – introducing more people to the tastes of Jamaica!


They are looking for a team of experienced, motivated and enthusiastic people to join them and help to achieve their vision.


You bring your passion and motivation for sharing the Jamaican experience with the residents of Qatar and in return they offer:

•    Full immigration support to relocate to Qatar

•    Competitive, tax-free salary packages

•    Staff accommodation

•    Transport to and from work

•    Fully funded return flights home


We are asking that interested candidates before applying to first do some research on working in Qatar – here are some links with useful information:


https://www.mammaprada.com/home/an-expats-guide-to-living-in-doha-qatar

https://www.expatfinder.com/qatar/expat-guides/article/working-in-doha/234


We are only accepting skilled hospitality professional with experience in the above role; once received if qualified, you will be contacted.